Privacy Policy
Bold Stores & Events CIC is a Community Interest Company registered in England and Wales.
Company number: 15924691
Website: boldcic.org
Email: hello@boldcic.org
For the purposes of UK data protection law, Bold Stores & Events CIC is the data controller for the personal information covered by this policy.How we use your information
We may use your personal information to:
respond to enquiries;
manage event registrations and attendance;
communicate important information about events;
organise community activities and partnerships;
understand and evaluate the impact of our work;
collect feedback and improve our events and services;
process voluntary contributions or payments;
maintain appropriate organisational and financial records;
keep our website secure and functioning correctly;
comply with legal and regulatory requirements; and
contact you about Bold CIC activities where you have asked us to do so or where we otherwise have a lawful basis.Photographs and video
Photography and video may sometimes take place at Bold CIC events.
Where we intend to use identifiable photographs or footage for promotional, reporting or storytelling purposes, we will take reasonable steps to make participants aware.
Where consent is required, we will ask for it.
If you have concerns about appearing in photographs or video at one of our events, please speak to the event organiser or contact us.Squarespace
Our website is built and hosted using Squarespace.
Squarespace may process certain technical and usage information necessary to provide website hosting, security and functionality.
Squarespace may also place cookies or similar technologies on your device. More information about this is available in our Cookie Policy and Squarespace’s own privacy information.Links to other websites
Our website may contain links to external websites, including Eventbrite, social media platforms and partner organisations.
We are not responsible for the privacy practices of third-party websites. You should review their own privacy policies before providing personal information.International transfers
Some of the technology providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we expect appropriate safeguards to be used in accordance with UK data protection law.Data protection complaints
If you have concerns about how we have handled your personal information, please contact us first so we have an opportunity to investigate and respond.
You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
Information about making a complaint is available through the ICO website.Who we are
Information we may collect
Depending on how you interact with us, we may collect:
your name;
email address;
telephone number;
information you provide through our website contact forms;
information provided when registering for or attending an event;
feedback, survey responses and event-related communications;
information relating to partnerships, funding or community enquiries;
records of voluntary contributions or payments where relevant;
technical information about how you use our website, such as browser, device and usage information; and
any other information you choose to provide to us.
We only collect information that is relevant to the activity or service involved.Our lawful bases
Under UK data protection law, we must have a lawful basis for using personal information.
Depending on the circumstances, we may rely on:
Consent
Where you have clearly agreed to us using your information for a particular purpose, for example receiving certain communications.
Contract
Where processing is necessary to provide something you have requested from us or to take steps before entering into an agreement.
Legitimate interests
Where it is reasonably necessary for us to operate Bold CIC, organise our events, communicate with participants, evaluate our impact or improve our activities, provided those interests do not override your rights and interests.
Legal obligation
Where we need to process information to comply with the law.
Where we collect particularly sensitive information, we will only do so where we have an appropriate additional lawful condition for processing it.Cookies and website analytics
Our website may use cookies and similar technologies to:
make the website function correctly;
remember certain preferences;
understand how visitors use the website; and
improve website performance.
Where non-essential cookies require consent, you will be given an appropriate choice through our cookie banner or cookie settings.
Please see our separate Cookie Policy for more information.Keeping your information secure
We take reasonable organisational and technical measures to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.
However, no website or electronic communication system can be guaranteed to be completely secure.Children and young people
Some Bold CIC activities may involve young people.
Where personal information relating to children or young people is collected, we will take additional care and use appropriate consent, safeguarding and privacy arrangements where required.Changes to this policy
We may update this privacy policy from time to time to reflect changes to our activities, website, technology or legal obligations.
The latest version will always be published on this page.Event registrations
Some Bold CIC events are managed using third-party platforms such as Eventbrite.
When you register for an event through a third-party platform, that provider may collect and process your personal information in accordance with its own privacy policy.
We may receive information necessary to administer the event, such as your name, contact details and registration information.
Where an event requires additional information for safety, accessibility or participation purposes, we will explain why that information is required when we collect it.Impact measurement and feedback
Understanding our impact is an important part of Bold CIC’s work.
We may invite participants to complete surveys or provide feedback about their experience of our events.
Where possible, impact reporting is produced using aggregated or anonymised information so that individual participants cannot be identified.
We do not publish identifiable personal stories, photographs, testimonials or case studies without an appropriate basis for doing so.Who we may share information with
We do not sell personal information.
We may share information with trusted organisations that help us operate our activities, including:
website and technology providers;
event registration platforms;
payment processors;
email and communication providers;
professional advisers;
event delivery partners where necessary;
funders or grant providers where reporting obligations require it, normally using aggregated or anonymised information; and
public authorities where we are legally required to do so.
These organisations should only process personal information where there is an appropriate legal basis and, where applicable, in accordance with our instructions.How long we keep your information
We only keep personal information for as long as it is reasonably necessary for the purpose for which it was collected, including any legal, accounting, safeguarding or reporting requirements.
Different types of information may be retained for different periods.
Where information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.Your data protection rights
Depending on the circumstances, you may have the right to:
ask for a copy of the personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete your personal information;
ask us to restrict how your information is used;
object to certain types of processing;
ask for certain information to be transferred to you or another organisation; and
withdraw consent where we rely on consent.
Not all rights apply in every situation.
To exercise any of these rights, contact us at:
hello@fuellingthebold.com
We may need to confirm your identity before responding to a request.